Customer information

Shipping & Delivery Policy

Effective 27 September 2026

Shipping is ₹49 when the discounted product subtotal is below ₹500. Shipping is free when that subtotal is ₹500 or more. The charge is displayed in the cart and again before Razorpay payment.

How the threshold works

We calculate shipping per order using the sum of product prices after introductory discounts, before shipping. For example, a ₹499 product subtotal incurs ₹49 shipping, for ₹548 payable; a ₹500 product subtotal incurs no shipping. Separate orders cannot be combined to reach the threshold.

Where we deliver

Orders are intended for delivery to serviceable PIN codes in India. International delivery is not available through this checkout. A six-digit PIN code alone does not guarantee courier service. If we cannot deliver a paid order to your address, we will contact you and offer a full refund or another arrangement you accept.

Dispatch and delivery

We begin fulfilment after payment is confirmed. Dispatch and delivery times depend on stock, location, courier availability, weekends and holidays. We will share a dispatch or tracking update when available. Any delivery estimate is an estimate, and we will contact you if a material delay is expected. For an order status update, provide your order number to customer care.

Delivery address and package issues

Please check your address and mobile number before paying. Contact us promptly if a correction is needed; we may be unable to change an address after dispatch. If a parcel arrives visibly damaged or tampered with, photograph it if practical and contact us. For a wrong, missing, damaged, expired or defective item, see our Returns, Cancellations & Refunds Policy. An unboxing video can help, but it is not required to raise a complaint.

Contact

Email customercare@swasira.omsaverintl.in or WhatsApp +91 8135059777.